Policy

Exchange Policy

We want you to love your purchase, but if something isn’t quite right, we offer the option to exchange your item or receive store credit.

  • Exchange Requests: Please contact us via Instagram within 24 hours of receiving your order to request an exchange.

  • Eligible Items: Items must be returned in original condition—unworn, unwashed, with all labels and tags attached, and in original packaging.

  • Shipping Costs: Customers are responsible for all shipping fees associated with exchanges.

  • Sale Items: Please note that items purchased during sale periods are not eligible for exchange or store credit under any circumstances.


Delivery & Shipping

We’re committed to delivering your order safely and promptly.

  • Local Delivery in Lebanon: Orders are delivered within 1 to 7 business days, depending on your location.

  • For updates or questions regarding your order, feel free to contact our customer care team via Instagram or WhatsApp.


Payment Methods

We currently offer the following payment option:

  • Cash on Delivery (COD): Available for all orders within Lebanon.